Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you register for a Kura Africa account, we may ask you for personal information such as your name, email address, date of birth, gender, and payment details. You may also provide additional information through your profile settings, wellness goals, preferences, and any content you submit through the Service.

1.2 Information Collected Automatically

When you use our Service, we may automatically collect your device ID and certain device information, including your device type, operating system, unique device identifiers, and mobile network information. We may also collect usage data such as features accessed, session duration, and interaction patterns within the app.

1.3 Location Information

With your consent, we may collect and process information about your actual location to provide location-aware products, services, and content relevant to your region.

1.4 Cookies and Similar Technologies

We may use cookies, pixel tags, and similar technologies on our website to enhance your experience, analyse usage trends, and administer the Service. You may manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information for the purposes described in this Policy, including but not limited to:

• Providing the Service to you, including the display of customised content and recommendations tailored to your wellness goals

• Processing transactions and managing your subscription

• Communicating with you regarding your account, updates, and promotional offers (where you have opted in)

• Sharing information with our business partners who perform core services such as hosting, billing, data storage, security, and reporting related to the operation of the Service

• Following up on transactions or enquiries initiated through the app, website, or via email

• Conducting auditing, research, and analysis to maintain, protect, and improve our Service

• Ensuring the technical functioning of our infrastructure

• Developing new features and services

• Complying with our legal and regulatory obligations under South African law

3. Sharing & Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating the Service (e.g., cloud hosting, payment processing, analytics), subject to appropriate data processing agreements

• Where required by law, regulation, or court order, or to protect the rights, property, or safety of Kura Africa, our users, or the public

• In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case you will be notified of any change in ownership or use of your personal information

• With your explicit consent

Where personal information is transferred outside of the Republic of South Africa, we will ensure that adequate safeguards are in place in accordance with POPIA.

4. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. When your information is no longer needed, we will securely delete or de-identify it.

5. Your Rights Under POPIA

As a data subject, you have the right to:

• Request access to the personal information we hold about you

• Request the correction, update, or deletion of your personal information

• Object to the processing of your personal information

• Request the restriction of processing in certain circumstances

• Lodge a complaint with the Information Regulator of South Africa

• Withdraw your consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the details set out in Section 10 below. We will respond to your request within a reasonable time and in accordance with POPIA.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Children's Policy

The Service is not directed at children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information without appropriate consent, we will take steps to delete such information.

8. THIRD-PARTY LINKS AND SERVICES

The Service may contain links to third-party websites or services that are not owned or controlled by Kura Africa. We have no responsibility or liability for the privacy practices of these third parties. We encourage you to review the privacy policy of every site you visit before providing any personal information.

9. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to lodge a complaint, please contact us:

Responsible Party: Gro Wellness Company (Pty) Ltd Email: [info@kura.africa] Information Officer: Nadia Naidoo Postal Address: 18 Hereford Road. Unit 67. Greenstone Hill. 1609. South Africa.

You also have the right to lodge a complaint with the Information Regulator of South Africa: Website: https://inforegulator.org.za Email: enquiries@inforegulator.org.za

10. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Policy within the app or on our website, and by updating the "Last Updated" date above. Your continued use of the Service after such changes constitutes your acceptance of the revised Policy.